Privacy Policy

Beauty Therapy by Chanel (“we,” “us,” or “our”) operates the website beautytherapybychanel.com (the “Site”) and a skincare studio at 2321 4th St, Suite 110, Tucker, GA 30084. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

Information you provide directly

• Email address — when you subscribe to our newsletter via the footer form. We use this only to send studio updates and never sell or share it.
• Booking information — name, email, phone, and appointment details. Bookings are processed by GlossGenius, a third-party booking platform. Their privacy policy governs how that data is handled.
• Contact form messages — name, email, and message content when you contact us directly via info@beautytherapybychanel.com.

Information collected automatically

Like most websites, our hosting provider (Vercel) and content delivery network (Cloudflare) automatically collect standard log data including IP address, browser type, pages visited, and referring URL. This data is used for security, performance monitoring, and aggregate analytics. We do not use third-party advertising trackers or cross-site behavioral profiling.

How We Use Information

• To respond to inquiries and confirm appointments.
• To send studio updates and promotional content (newsletter subscribers only).
• To improve site performance and user experience.
• To comply with legal obligations.

Third-Party Services

We work with the following service providers, each of which has its own privacy practices:

• GlossGenius — appointment booking
• Vercel — website hosting
• Cloudflare — DNS and security
• Google — Search Console analytics (aggregate, no personal identifiers)

Your Rights

Depending on where you reside (including under the EU’s GDPR and California’s CCPA), you may have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of that information.
• Unsubscribe from our newsletter at any time using the link in any email.
• Opt out of the sale of personal information (we do not sell).

To exercise any of these rights, email info@beautytherapybychanel.com.

Data Retention

We retain client booking and treatment records for as long as is necessary for appointment history and applicable legal/professional requirements (Georgia esthetician licensing recordkeeping). Newsletter emails are retained until you unsubscribe.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from anyone under 13. If you believe a child has provided us with information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be communicated via our newsletter or studio signage.

Contact

Questions about this Privacy Policy or your information? Email info@beautytherapybychanel.com or call (770) 820-5362.